{ "Name": "ScreenConnect", "Category": "RMM", "Description": "ScreenConnect is a remote monitoring and management (RMM) tool. More information will be added as it becomes available.", "Author": "Ali Alwashali, Nasreddine Bencherchali", "Created": "2023-10-01", "LastModified": "2026-10-09", "Details": { "Website": "https://www.connectwise.com", "PEMetadata": [ { "Filename": "", "OriginalFileName": "", "Description": "" } ], "Privileges": "", "Free": "14-Days Free Trial", "Verification": "", "SupportedOS": [ "Android", "IOS", "Linux", "Mac", "Windows" ], "Capabilities": [ "Command Line Support", "File Transfer", "Install Windows updates", "Receive notification when user performs a predefined event", "Remote Command Line", "Remote Control", "Sound Capture", "Start / Stop services", "View event logs" ], "Vulnerabilities": [], "InstallationPaths": [ "C:\\Program Files (x86)\\ScreenConnect Client (Random)\\ScreenConnect.ClientService.exe", "Remote Workforce Client.exe", "*\\*\\ScreenConnect.ClientService.exe", "C:\\Program Files (x86)\\ScreenConnect Client ()\\*", "*\\ScreenConnect Client*\\*", "*\\*\\ScreenConnect.WindowsClient.exe", "screenconnect*.exe", "screenconnect.windowsclient.exe", "ConnectWiseControl*.exe", "connectwise*.exe", "screenconnect.clientservice.exe" ] }, "Artifacts": { "Disk": [ { "File": "C:\\Program Files*\\ScreenConnect\\App_Data\\Session.db", "Description": "ScreenConnect session database", "OS": "Windows" }, { "File": "C:\\Program Files*\\ScreenConnect\\App_Data\\User.xml", "Description": "ScreenConnect user configuration", "OS": "Windows" }, { "File": "C:\\ProgramData\\ScreenConnect Client*\\user.config", "Description": "ScreenConnect client user configuration", "OS": "Windows" }, { "File": "C:\\Program Files (x86)\\ScreenConnect Client (*)\\system.config", "Description": "Client configuration observed in the cited lab investigation. Contains the relay host (h=), port (p=) and RSA server key in the launch parameters; useful for recovering the configured destination offline, without proving a connection occurred.", "OS": "Windows" }, { "File": "C:\\Program Files*\\ScreenConnect Client*\\app.config", "Description": "Client UI configuration. The AccessShow* examples were observed set to false in abusive deployments, but their effect depends on client version; newer releases restrict hiding the banner and tray icon. Assess settings against the approved deployment and organization policy, not as proof of malicious activity.", "OS": "Windows", "Example": [ "AccessShowUnderControlBanner = false", "AccessShowBalloonOnConnect = false", "AccessShowSystemTrayIcon = false" ] }, { "File": "C:\\Windows\\SystemTemp\\ScreenConnect\\*", "Description": "ScreenConnect working directory, with version-specific subdirectories. The cited lab observed RunFile staging beneath \\Temp; Huntress observed execution directly beneath . Legitimate administrators also deploy files here. Correlate file writes and execution with session logs and approved activity; the path alone proves neither human interaction nor malicious intent.", "OS": "Windows" }, { "File": "C:\\Users\\*\\Downloads\\ScreenConnect.ClientSetup*.exe", "Description": "ScreenConnect installer filename reported in Huntress's September 2026 Power BI phishing investigation (published October 7). The Downloads path generalizes the reported download destination; the filename can also occur in legitimate deployments. Observed URL pattern was .screenconnect.com/Bin/ScreenConnect.ClientSetup.exe?e=Access&y=Guest&t=.", "OS": "Windows" }, { "File": "C:\\Temp\\ScreenConnect.ClientSetup.msi", "Description": "MSI staging path reported by Huntress in the September 2026 investigation. SCAutoFix.ps1 downloaded a second client from /Bin/ScreenConnect.ClientSetup.msi?e=Access&y=Guest and replaced the first client. This is a case-specific artifact, not a default installation path.", "OS": "Windows" }, { "File": "C:\\Users\\ScreenConnect.ClientSetup*.exe", "Description": "Direct-under-Users path generalized from C:\\Users\\ScreenConnect.ClientSetup (6).exe in Huntress's September 2026 investigation. The report mentions both this EXE name and the MSI staging path; neither is a universal ScreenConnect installer location.", "OS": "Windows" } ], "EventLog": [ { "EventID": 7045, "ProviderName": "Service Control Manager", "LogFile": "System.evtx", "ServiceName": "ScreenConnect Client ()", "ImagePath": "\"C:\\Program Files (x86)\\ScreenConnect Client ()\\ScreenConnect.ClientService.exe\" \"?e=Access&y=Guest&h=&p=&...\"", "Description": "Service installation observed as LocalSystem with automatic startup in the cited lab. The service image path included launch parameters for session type (e=Access), relay host (h=) and port (p=). Distinct client thumbprints can identify multiple installations; compare with the approved inventory." }, { "EventID": 100, "ProviderName": "ScreenConnect", "LogFile": "Application.evtx", "Description": "Host user connected. In the cited lab, the message included the session label, relay URL and instance fingerprint. Use as corroboration; absence of these application events does not exclude activity." }, { "EventID": 101, "ProviderName": "ScreenConnect", "LogFile": "Application.evtx", "Description": "Host user disconnected. Corroborates the end of that connection; it does not establish that all operator activity or spawned processes have stopped." }, { "EventID": 201, "ProviderName": "ScreenConnect", "LogFile": "Application.evtx", "Description": "Files transferred, with the action stated, e.g. \"Transferred files with action 'Run': ScreenConnect.ClientSetup (1).msi\"." } ], "Registry": [ { "Path": "HKLM\\System\\CurrentControlSet\\Services\\ScreenConnect Client (*)\\ImagePath", "Description": "Service ImagePath value can contain the relay host and port in client launch parameters. It can reveal a configured destination without network telemetry; the cited lab observed the registry write before DNS, but that event ordering is not guaranteed." }, { "Path": "HKLM\\SYSTEM\\CurrentControlSet\\Control\\Lsa\\Authentication Packages", "Description": "The cited case reported ScreenConnect.WindowsAuthenticationPackage.dll in the Authentication Packages value. Investigate that DLL entry against the approved deployment and loaded module provenance; this shared Windows registry location alone identifies neither ScreenConnect nor malicious activity." }, { "Path": "HKLM\\SOFTWARE\\Classes\\CLSID\\{6FF59A85-BC37-4CD4-C175-070CC4814204}", "Description": "Credential provider registration pointing to ScreenConnect.WindowsCredentialProvider.dll. Display name may be \"SC FeedbackTool Credential Provider\" in malicious deployments." }, { "Path": "HKLM\\SYSTEM\\CurrentControlSet\\Control\\SafeBoot\\Network\\ScreenConnect Client (*)", "Description": "SafeBoot Network entry allowing ScreenConnect client to start in Safe Mode with Networking." } ], "Network": [ { "Description": "Known remote domains", "Domains": [ "control.connectwise.com", "*.connectwise.com", "*.screenconnect.com" ], "Ports": [] }, { "Description": "Cloud relay pattern observed in the cited investigations on TCP 443. The installer download hostname can differ from the relay hostname; collect both. This pattern alone does not establish trial status or malicious use.", "Domains": [ "instance-*-relay.screenconnect.com" ], "Ports": [ 443 ] }, { "Description": "Default self-hosted relay port (configurable). The h= launch parameter or service ImagePath may contain a custom domain or IP address, so a ScreenConnect domain list alone can miss these deployments. Compare the destination with approved infrastructure.", "Domains": [], "Ports": [ 8041 ] } ] }, "Detections": [ { "Sigma": "https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/screenconnect_registry_sigma.yml", "Description": "Detects potential registry activity of ScreenConnect RMM tool" }, { "Sigma": "https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/screenconnect_network_sigma.yml", "Description": "Detects potential network activity of ScreenConnect RMM tool" }, { "Sigma": "https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/screenconnect_files_sigma.yml", "Description": "Detects potential files activity of ScreenConnect RMM tool" }, { "Sigma": "https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/screenconnect_processes_sigma.yml", "Description": "Detects potential processes activity of ScreenConnect RMM tool" }, { "Sigma": "https://github.com/SigmaHQ/sigma/blob/ca24243a6e3f94353a54176f83c4c3b7f579224a/rules/windows/process_creation/proc_creation_win_remote_access_tools_screenconnect.yml", "Description": "Remote Access Tool - ScreenConnect Execution" }, { "Sigma": "https://github.com/SigmaHQ/sigma/blob/ca24243a6e3f94353a54176f83c4c3b7f579224a/rules-threat-hunting/windows/process_creation/proc_creation_win_remote_access_tools_screenconnect_child_proc.yml", "Description": "Remote Access Tool - ScreenConnect Remote Command Execution - Hunting" } ], "References": [ "https://thedfirreport.com/2023/09/25/from-screenconnect-to-hive-ransomware-in-61-hours/", "https://www.huntress.com/blog/w2-malvertising-to-kernel-mode-edr-kill", "https://newsletter.securityinbits.com/p/screenconnect-rmm-abuse-the-cloud", "https://f4n6.co.uk/a-feedback-tool-that-isnt-screenconnect-rmm-abuse-hidden-in-a-12-mb-batch-file/", "https://www.screenconnect.com/blog/customization-update", "https://alluresecurity.com/blog/signal-noise-brand-was-real-app-wasnt/", "https://www.huntress.com/blog/screenconnect-power-bi" ], "Acknowledgement": [ { "Person": "Ayush Anand", "Handle": "@Securityinbits" } ], "CodeSigning": { "certificates": [ { "signer_name": "ConnectWise, LLC", "certificate_thumbprint": "5C58CEA4608461C9A4188F480466123A9DD02431", "certificate_der_base64": 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