{
  "Name": "Zoho Assist",
  "Category": "RMM",
  "Description": "Zoho Assist is a remote monitoring and management (RMM) tool. More information will be added as it becomes available.",
  "Author": "",
  "Created": "2024-08-02",
  "LastModified": "2026-02-09",
  "Details": {
    "Website": "https://www.zoho.com/assist/",
    "PEMetadata": {
      "Filename": "",
      "OriginalFileName": "",
      "Description": ""
    },
    "Privileges": "",
    "Free": "",
    "Verification": "",
    "SupportedOS": [
      "Windows"
    ],
    "Capabilities": [],
    "Vulnerabilities": [],
    "InstallationPaths": [
      "toolsiq.exe",
      "zaservice.exe",
      "ZMAgent.exe",
      "ZohoMeeting.exe",
      "Zohours.exe",
      "zohotray.exe",
      "ZohoURSService.exe",
      "*\\ZA_Access.exe",
      "za_connect.exe",
      "connect.exe"
    ]
  },
  "Artifacts": {
    "Disk": [],
    "EventLog": [],
    "Registry": [],
    "Network": [
      {
        "Description": "Known remote domains",
        "Domains": [
          "*.zoho.com.au",
          "*.zohoassist.jp",
          "assist.zoho.com",
          "*.zoho.in",
          "downloads.zohodl.com.cn",
          "*.zohoassist.com",
          "downloads.zohocdn.com",
          "gateway.zohoassist.com",
          "*.zohoassist.com.cn",
          "*.zoho.com.cn",
          "*.zoho.com",
          "*.zoho.eu"
        ],
        "Ports": []
      }
    ]
  },
  "Detections": [
    {
      "Sigma": "https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/zoho_assist_network_sigma.yml",
      "Description": "Detects potential network activity of Zoho Assist RMM tool"
    },
    {
      "Sigma": "https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/zoho_assist_processes_sigma.yml",
      "Description": "Detects potential processes activity of Zoho Assist RMM tool"
    }
  ],
  "References": [
    "https://www.zoho.com/assist/kb/firewall-configuration.html"
  ],
  "Acknowledgement": [
    {
      "Person": "Daniel Koifman",
      "Handle": "@koifsec"
    }
  ],
  "CodeSigning": {
    "certificates": [
      {
        "signer_name": "ZOHO Corporation Private Limited",
        "certificate_thumbprint": "DF941B5FC512E498D2FE112665AFC5CDCE41EE74",
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        "src_file_sha256": "64ebab9cd1ce291382e37fce92ceb657cbfc3299244d38b8f2e0e7a9268408f7",
        "src_file_path": "downloaded_files/zoho_assist/64ebab9cd1ce291382e37fce92ceb657cbfc3299244d38b8f2e0e7a9268408f7",
        "src_file_company": "Zoho Corporation"
      },
      {
        "signer_name": "ZOHO Corporation Private Limited",
        "certificate_thumbprint": "9CFE33A8A1FB933BEDF943EF4263D03B6A5F828E",
        "certificate_der_base64": "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",
        "src_file_sha256": "98bc528011f7604a558abf379965bcf27c04c728850c7b72f2e9ceca78e5c92d",
        "src_file_path": "downloaded_files/zoho_assist/98bc528011f7604a558abf379965bcf27c04c728850c7b72f2e9ceca78e5c92d"
      },
      {
        "signer_name": "ZOHO Corporation Private Limited",
        "certificate_thumbprint": "1FFC1D0860B748F0E9D53297B716E497C81D687B",
        "certificate_der_base64": "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",
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        "src_file_path": "downloaded_files/zoho_assist/5b6b51b6b0f94767d5dcbf3bfdda9a98d0a0b98463a791d2f0e7c3acfaebf2e8",
        "src_file_company": "Zoho Corporation"
      },
      {
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}