RMM

Faronics Deep Freeze

Faronics Deep Freeze is a "reboot-to-restore" endpoint protection and management product by Faronics Corporation (Vancouver, BC, Canada). Available as Standard, Enterprise, Cloud, and Mac editions. The Deep Freeze workstation agent (DFServ.exe / DFServEx.exe / DFWks.exe / DFC.exe) installs as a SYSTEM service and is managed either locally with a console password, via the on-prem Enterprise Configuration Administrator, or through Deep Freeze Cloud, where the cloud agent (CloudWksInstall.exe / Faronics Cloud Agent) runs alongside Deep Freeze and ties the endpoint to the Faronics Cloud / Deep Freeze Cloud console for remote freeze/thaw, software updater, anti-virus, anti-executable, MDM, and remote-control capabilities. Listed as a Faronics product family per LOLRMM issue 151.

Tool overview

Category
RMM
Research authors
@MHaggis
Created
2026-05-04
Last modified
2026-05-04
Privileges
SYSTEM
Free / availability
30 day trial
Verification required
Signed - 'Faronics Corporation' (DigiCert Trusted G4 Code Signing RSA4096 SHA384 2021 CA1 / DigiCert EV Code Signing CA SHA2)
Supported platforms
WindowsmacOS

Capabilities

Reboot-to-restore endpoint protection (frozen vs thawed state)Centralized management via Deep Freeze Cloud consoleBundled Software Updater, Anti-Virus, Anti-Executable, MDM, and Remote Connect (remote control) when managed via Faronics CloudActive Directory deployment via MSI PackagerSilent install / uninstall via DFWks.exe command-line switches

Executables & installation paths

Filename
DFServ.exe
OriginalFileName
DFServ.exe
Description
Deep Freeze workstation service
Filename
DFServEx.exe
OriginalFileName
DFServEx.exe
Description
Deep Freeze workstation service (extended host)
Filename
DFWks.exe
OriginalFileName
DFWks.exe
Description
Deep Freeze Workstation install program
Filename
DFStd.exe
OriginalFileName
DFStd.exe
Description
Deep Freeze Standard runtime
Filename
DFStdInstall.exe
OriginalFileName
DFStdInstall.exe
Description
Deep Freeze Standard installer
Filename
DFC.exe
OriginalFileName
DFC.exe
Description
Deep Freeze Console / configuration utility
Filename
CloudWksInstall.exe
OriginalFileName
CloudWksInstall.exe
Description
Faronics Cloud / Deep Freeze Cloud workstation installer

Installation paths

C:\Program Files\Faronics\Deep Freeze\*
C:\Program Files (x86)\Faronics\Deep Freeze\*
C:\Program Files (x86)\Faronics\Deep Freeze\Install C-0\*
C:\Program Files (x86)\Faronics\Deep Freeze\Install C-1\*
C:\Program Files\Faronics Corporation\Deep Freeze 7.00\*
*\Faronics\Deep Freeze\DFServ.exe
*\Faronics\Deep Freeze\DFServEx.exe
*\Faronics\Deep Freeze\DFWks.exe
*\Faronics\Deep Freeze\DFC.exe
DFServ.exe
DFServEx.exe
DFWks.exe
DFStd.exe
DFStdInstall.exe
DFC.exe
CloudWksInstall.exe
DFInst.exe

FORENSIC EVIDENCE

Disk artifacts

File
C:\Program Files (x86)\Faronics\Deep Freeze\DFServ.exe
Description
Deep Freeze workstation service binary
OS
Windows
File
C:\Program Files (x86)\Faronics\Deep Freeze\DFServEx.exe
Description
Deep Freeze workstation service host
OS
Windows
File
C:\Program Files (x86)\Faronics\Deep Freeze\DFWks.exe
Description
Deep Freeze workstation install / control utility
OS
Windows
File
C:\Windows\Temp\DFServiceInit.log
Description
Deep Freeze service initialization log
OS
Windows
File
C:\Users\<USER>\AppData\Local\Temp\_$Df\DFStdInstall.sib
Description
Deep Freeze Standard installer scratch file
OS
Windows

FORENSIC EVIDENCE

Event log artifacts

EventID
7045
ProviderName
Service Control Manager
LogFile
System.evtx
ServiceName
DFServ
ImagePath
"C:\Program Files (x86)\Faronics\Deep Freeze\DFServ.exe"
Description
Service installation event for Deep Freeze workstation service.

FORENSIC EVIDENCE

Registry artifacts

Path
HKLM\SOFTWARE\Faronics\Deep Freeze
Description
Deep Freeze workstation configuration root key
Path
HKLM\SOFTWARE\Faronics
Description
Top-level Faronics product registry hive
Path
HKLM\SYSTEM\CurrentControlSet\Services\DFServ
Description
Deep Freeze workstation Windows service registration

FORENSIC EVIDENCE

Network artifacts

Description
Deep Freeze Cloud / Faronics Cloud management console
Domains
  • deepfreeze.com
  • www.deepfreeze.com
  • faronicscloud.com
  • cloud.faronics.com
Ports
  • 443
Description
Faronics legacy update / activation infrastructure embedded in Deep Freeze installers
Domains
  • upd.faronicslabs.com
  • faronics.com
  • www.faronics.com
Ports
  • 80
  • 443

Detections

Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/faronics_deep_freeze_files_sigma.yml
Description
Detects potential files activity of Faronics Deep Freeze RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/faronics_deep_freeze_network_sigma.yml
Description
Detects potential network activity of Faronics Deep Freeze RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/faronics_deep_freeze_processes_sigma.yml
Description
Detects potential processes activity of Faronics Deep Freeze RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/faronics_deep_freeze_registry_sigma.yml
Description
Detects potential registry activity of Faronics Deep Freeze RMM tool

References

Acknowledgements

Person
cbecks2
Handle
cbecks2
Person
Michael Haag
Handle
@MHaggis