RMM

GoToAssist

GoToAssist is a remote monitoring and management (RMM) tool. More information will be added as it becomes available.

Tool overview

Category
RMM
Research authors
Not recorded
Created
2024-08-02
Last modified
2024-08-02
Privileges
Not recorded
Free / availability
Not recorded
Verification required
Not recorded
Supported platforms
Windows

Executables & installation paths

Filename
Not recorded
OriginalFileName
Not recorded
Description
Not recorded

Installation paths

gotoassist.exe
g2a*.exe
GoTo Assist Opener.exe
g2mcomm.exe
g2mupdate.com
goto opener.exe
g2ax_comm_customer.exe

Code signing

signer name
GoTo Technologies USA, LLC
certificate thumbprint
33023C0243016946C78CCB9B15AC6C203882E5D9
src file sha256
a15638d6c615001cc15d1a4d382593dc3ddd62d4ae98691ae43e5845f468c380
src file path
downloaded_files/gotoassist/a15638d6c615001cc15d1a4d382593dc3ddd62d4ae98691ae43e5845f468c380
src file company
GoTo, Inc.
signer name
GoTo Technologies USA, LLC
certificate thumbprint
8D3FA6EEEBFC68A0FA76CDC4C6AD5982FE07DE91
src file sha256
df63edd5e58d2f1dbefc24dc863eeb3e7b4d8f6002dc9b5cf69a847e831d3cd2
src file path
downloaded_files/gotoassist/df63edd5e58d2f1dbefc24dc863eeb3e7b4d8f6002dc9b5cf69a847e831d3cd2
src file company
GoTo

FORENSIC EVIDENCE

Network artifacts

Description
Known remote domains
Domains
  • goto.com
  • *.getgo.com
  • *.fastsupport.com
  • *.gotoassist.com
  • helpme.net
  • *.gotoassist.me
  • *.gotoassist.at
  • *.desktopstreaming.com
  • *.cdn.getgo.com
Ports
Not recorded

Detections

Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/gotoassist_network_sigma.yml
Description
Detects potential network activity of GoToAssist RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/gotoassist_processes_sigma.yml
Description
Detects potential processes activity of GoToAssist RMM tool

References