RMM
RemoteCall
RemoteCall is a remote monitoring and management (RMM) tool. More information will be added as it becomes available.
Tool overview
- Category
- RMM
- Research authors
- Not recorded
- Created
- 2024-08-02
- Last modified
- 2024-08-02
- Privileges
- Not recorded
- Free / availability
- Not recorded
- Verification required
- Not recorded
- Supported platforms
Windows
Executables & installation paths
- Filename
- Not recorded
- OriginalFileName
- Not recorded
- Description
- Not recorded
Installation paths
rcengmgru.exe
rcmgrsvc.exe
rxstartsupport.exe
rcstartsupport.exe
raautoup.exe
agentu.exe
remotesupportplayeru.exe
Code signing
- signer name
- Rsupport Co., Ltd.
- certificate thumbprint
- 3E3B0B3E214A4549446257C92C06839F92DCE444
- src file sha256
- d8d56802d3a0f12a33a9c014ca5edb075e7272bb38274fdcb0d4a8a95a4147a6
- src file path
- downloaded_files/remotecall/d8d56802d3a0f12a33a9c014ca5edb075e7272bb38274fdcb0d4a8a95a4147a6
- src file company
- RSUPPORT
- signer name
- Rsupport Co., Ltd.
- certificate thumbprint
- D5980651B93ED19EC1DB036FC73024C4761437BC
- src file sha256
- 47b4ff9f8cda6a49a31e1c1f9b42ed1a574bdb71f42f27c147bce48d1b48ac5d
- src file path
- downloaded_files/remotecall/47b4ff9f8cda6a49a31e1c1f9b42ed1a574bdb71f42f27c147bce48d1b48ac5d
- src file company
- Rsupport Corporation
FORENSIC EVIDENCE
Network artifacts
- Description
- Known remote domains
- Domains
- *.remotecall.com
- *.startsupport.com
- remotecall.com
- Ports
- Not recorded
Detections
- Sigma
- https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/remotecall_network_sigma.yml
- Description
- Detects potential network activity of RemoteCall RMM tool
- Sigma
- https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/remotecall_processes_sigma.yml
- Description
- Detects potential processes activity of RemoteCall RMM tool