RMM

SimpleHelp

SimpleHelp is a remote monitoring and management (RMM) tool. More information will be added as it becomes available.

Tool overview

Category
RMM
Research authors
Phyo Paing Htun
Created
2025-03-05
Last modified
2025-03-05
Privileges
Not recorded
Free / availability
Not recorded
Verification required
Not recorded
Supported platforms
Windows

Executables & installation paths

Filename
Not recorded
OriginalFileName
Not recorded
Description
Not recorded

Installation paths

simplehelpcustomer.exe
simpleservice.exe
simplegatewayservice.exe
remote access.exe
windowslauncher.exe
spsrv.exe
serviceconfig.xml

FORENSIC EVIDENCE

Network artifacts

Description
Known remote domains
Domains
  • user_managed
  • simple-help.com
  • 51.255.19.178
  • 51.255.19.179
Ports
  • 443

Detections

Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/simplehelp_network_sigma.yml
Description
Detects potential network activity of SimpleHelp RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/simplehelp_processes_sigma.yml
Description
Detects potential processes activity of SimpleHelp RMM tool

References