RMM

TiFLUX

TiFLUX (Tiflux) is a Brazilian SaaS Help Desk / Service Desk platform with an integrated remote monitoring and management (RMM) agent. The agent enables IT asset inventory, screenshot capture, in-tenant chat, command execution and remote access via a bundled UltraVNC stack (and an optional Splashtop integration) from a single web console at app.tiflux.com. The agent registers managed equipment with the tenant via agent.tiflux.com over HTTPS/WSS. Threat actors have been observed standing up TiFLUX tenants and abusing the platform's MSI distribution mechanism to deliver agent installers under decoy names (Adobe Reader, Zoom, DocuSign, etc.) hosted on per-tenant *.tiflux.com subdomains. Once installed, the agent gives remote command execution as SYSTEM, persistent SYSTEM service (TiService), and inbound remote control via the bundled UltraVNC server.

Tool overview

Category
RMM
Research authors
@MHaggis
Created
2026-05-04
Last modified
2026-05-04
Privileges
SYSTEM
Free / availability
Yes (free trial)
Verification required
Tenant signup required; corporate email accepted but not strictly enforced
Supported platforms
AndroidLinuxWindowsmacOS

Capabilities

Remote monitoring and managementHelpdesk and ticketing (N1/N2/N3)Asset inventoryScreenshot captureIn-tenant chatRemote command executionRemote access via bundled UltraVNC (WinVNC.exe, VNCHooks.dll, mv2.dll driver)Optional Splashtop integration for remote control (Splashtop client installed separately; not bundled in TiFLUX MSI)Multi-platform agent (Windows, Linux, macOS, Android RemoteAccess app)Per-tenant MSI distribution from *.tiflux.com subdomains

Executables & installation paths

Filename
TiAgent.exe
OriginalFileName
TiAgent.exe
Description
TiAgent (user-mode tray application that registers the equipment and surfaces a browser link to the tenant)
Filename
TiService.exe
OriginalFileName
TiService.exe
Description
TiFLUX Windows service running as SYSTEM (`TiService`); image path C:\Program Files (x86)\TiFLUX\TiService.exe
Filename
TiUpdateService.exe
OriginalFileName
TiUpdateService.exe
Description
TiFLUX agent updater binary (.NET — TiUpdateService.exe.config and TiUpdateService.pdb shipped alongside; not directly observed registered as a Windows service)
Filename
si.exe
Description
TiFLUX silent helper invoked by the service via cmd.exe /c start /MIN

Installation paths

C:\Program Files (x86)\TiFLUX\*
C:\Program Files (x86)\TiFLUX\desktop\*
C:\Program Files (x86)\TiFLUX\dependencies\*
C:\Program Files (x86)\TiFLUX\dependencies\7zip\*
C:\Program Files (x86)\TiFLUX\dependencies\tar\*
C:\Program Files (x86)\TiFLUX\dependencies\ultravnc\*
C:\Program Files (x86)\TiFLUX\TiService.exe
C:\Program Files (x86)\TiFLUX\TiUpdateService.exe
C:\Program Files (x86)\TiFLUX\si.exe
C:\Program Files (x86)\TiFLUX\desktop\TiAgent.exe
%ProgramData%\Tiflux\*
/Applications/TiAgent.app

FORENSIC EVIDENCE

Disk artifacts

File
C:\Program Files (x86)\TiFLUX\TiService.exe
Description
TiFLUX SYSTEM service binary; persists agent and re-spawns helpers
OS
Windows
File
C:\Program Files (x86)\TiFLUX\TiUpdateService.exe
Description
TiFLUX updater service binary
OS
Windows
File
C:\Program Files (x86)\TiFLUX\TiUpdateService.exe.config
Description
Updater service .NET config file
OS
Windows
File
C:\Program Files (x86)\TiFLUX\si.exe
Description
Silent helper launched from cmd.exe /c start /MIN by the service
OS
Windows
File
C:\Program Files (x86)\TiFLUX\si.pdb
Description
PDB symbol file shipped alongside si.exe (information disclosure)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\TiUpdateService.pdb
Description
PDB symbol file shipped alongside TiUpdateService.exe
OS
Windows
File
C:\Program Files (x86)\TiFLUX\desktop\TiAgent.exe
Description
TiAgent user-mode tray application
OS
Windows
File
C:\Program Files (x86)\TiFLUX\desktop\TiAgent.exe.config
Description
TiAgent .NET config file
OS
Windows
File
C:\Program Files (x86)\TiFLUX\desktop\TiAgent.pdb
Description
PDB symbol file shipped alongside TiAgent.exe
OS
Windows
File
C:\Program Files (x86)\TiFLUX\desktop\en\TiAgent.resources.dll
Description
TiAgent localized resources (English)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\desktop\pt-BR\TiAgent.resources.dll
Description
TiAgent localized resources (Brazilian Portuguese)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\desktop\es\TiAgent.resources.dll
Description
TiAgent localized resources (Spanish)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\ultravnc\*
Description
Bundled UltraVNC redistributable used for inbound remote control (WinVNC.exe, VNCHooks.dll, uvnc_set.exe, uvnckeyboardhelper.exe, setupdrvmv.exe observed as bundled files in the TiFLUX MSI; subdirectory layout below)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\ultravnc\driver\xp64\driver\mv2.dll
Description
Bundled UltraVNC mirror driver helper (directly observed install path)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\7zip\7z.exe
Description
Bundled 7-Zip CLI used by the agent for extraction tasks
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\7zip\7z.dll
Description
Bundled 7-Zip library
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\7zip\7zCon.sfx
Description
Bundled 7-Zip console SFX module
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\tar\tar.exe
Description
Bundled GNU tar binary
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\tar\libiconv-2.dll
Description
Dependency of bundled tar.exe
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\tar\libintl-2.dll
Description
Dependency of bundled tar.exe
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\sas_generation.reg
Description
Registry payload imported during install (SAS generation)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\sas_registry.reg
Description
Registry payload imported during install (SAS registry)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\sshHostKey.reg
Description
Registry payload imported during install (SSH host key)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\dependencies\safemode_reboot.reg
Description
Registry payload imported during install (Safe Mode reboot helper)
OS
Windows
File
C:\Program Files (x86)\TiFLUX\scripts\README
Description
Bundled scripts README
OS
Windows
File
%ProgramData%\Tiflux\*
Description
TiFLUX runtime data / logs directory; referenced in vendor uninstall guidance
OS
Windows

FORENSIC EVIDENCE

Event log artifacts

EventID
7045
ProviderName
Service Control Manager
LogFile
System.evtx
ServiceName
TiService
ImagePath
"C:\\Program Files (x86)\\TiFLUX\\TiService.exe"
Description
Service installation event as result of TiFLUX agent installation.
EventID
4688
ProviderName
Microsoft-Windows-Security-Auditing
LogFile
Security.evtx
CommandLine
"cmd" /c "sc failure TiService reset= 86400 actions= restart/30000"
Description
Process creation observed during TiFLUX install — msiexec spawning cmd.exe to harden TiService auto-restart behaviour.
EventID
4688
ProviderName
Microsoft-Windows-Security-Auditing
LogFile
Security.evtx
CommandLine
cmd.exe /c start /MIN "" "C:\\Program Files (x86)\\TiFLUX\\si.exe"
Description
TiService spawning the silent helper si.exe via cmd.exe with a hidden window.

FORENSIC EVIDENCE

Registry artifacts

Path
HKLM\SYSTEM\CurrentControlSet\Services\TiService
Description
TiFLUX SYSTEM service registration
Path
HKLM\SYSTEM\CurrentControlSet\Services\TiService\ImagePath
Description
ImagePath = "C:\Program Files (x86)\TiFLUX\TiService.exe"
Path
HKLM\SYSTEM\CurrentControlSet\Services\TiService\Start
Description
Start = 2 (Automatic) — service launches at boot
Path
HKLM\SOFTWARE\TiFLUX\*
Description
Tenant configuration (id, client_id, org_id, org_token, token, uuid)
Path
HKLM\SOFTWARE\WOW6432Node\TiFLUX\*
Description
Tenant configuration on 32-bit-on-64 install (id, client_id, org_id, org_token, token, uuid)
Path
HKLM\SOFTWARE\WOW6432Node\TiFLUX\org_id
Description
Tenant org_id value persisted by the agent
Path
HKLM\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run\TiAgent
Description
Run-key persistence for TiAgent.exe (per-machine autostart of the tray UI)
Path
HKCU\SOFTWARE\TiFlux
Description
Per-user TiFLUX state

FORENSIC EVIDENCE

Network artifacts

Description
TiFLUX agent control channel — websocket and equipment registration / triggers JSON endpoints
Domains
  • agent.tiflux.com
Ports
  • 443
Description
TiFLUX tenant web console
Domains
  • app.tiflux.com
Ports
  • 443
Description
TiFLUX corporate / marketing site (referenced from agent and installer)
Domains
  • tiflux.com
  • www.tiflux.com
  • tiflux.com.br
  • www.tiflux.com.br
Ports
  • 443
Description
TiFLUX per-tenant subdomains used to host the agent MSI installer download (also abused to deliver decoy MSIs named after legitimate software)
Domains
  • *.tiflux.com
Ports
  • 443
Description
Splashtop infrastructure referenced by the agent only when the optional Splashtop remote-access integration is enabled in the tenant; the Splashtop client itself is not bundled in the TiFLUX MSI and is installed separately (see splashtop.yaml for Splashtop-specific artifacts)
Domains
  • my.splashtop.com
Ports
  • 443

FORENSIC EVIDENCE

Other artifacts

Detections

Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/tiflux_registry_sigma.yml
Description
Detects potential registry activity of TiFLUX RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/tiflux_network_sigma.yml
Description
Detects potential network activity of TiFLUX RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/tiflux_files_sigma.yml
Description
Detects potential files activity of TiFLUX RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/tiflux_processes_sigma.yml
Description
Detects potential processes activity of TiFLUX RMM tool

References

Acknowledgements

Person
James_inthe_box
Handle
@James_inthe_box
Person
Michael Haag
Handle
@M_haggis