RMM

Zoho Assist

Zoho Assist is a remote monitoring and management (RMM) tool. More information will be added as it becomes available.

Tool overview

Category
RMM
Research authors
Not recorded
Created
2024-08-02
Last modified
2026-02-09
Privileges
Not recorded
Free / availability
Not recorded
Verification required
Not recorded
Supported platforms
Windows

Executables & installation paths

Filename
Not recorded
OriginalFileName
Not recorded
Description
Not recorded

Installation paths

toolsiq.exe
zaservice.exe
ZMAgent.exe
ZohoMeeting.exe
Zohours.exe
zohotray.exe
ZohoURSService.exe
*\ZA_Access.exe
za_connect.exe
connect.exe

Code signing

signer name
ZOHO Corporation Private Limited
certificate thumbprint
DF941B5FC512E498D2FE112665AFC5CDCE41EE74
src file sha256
64ebab9cd1ce291382e37fce92ceb657cbfc3299244d38b8f2e0e7a9268408f7
src file path
downloaded_files/zoho_assist/64ebab9cd1ce291382e37fce92ceb657cbfc3299244d38b8f2e0e7a9268408f7
src file company
Zoho Corporation
signer name
ZOHO Corporation Private Limited
certificate thumbprint
9CFE33A8A1FB933BEDF943EF4263D03B6A5F828E
src file sha256
98bc528011f7604a558abf379965bcf27c04c728850c7b72f2e9ceca78e5c92d
src file path
downloaded_files/zoho_assist/98bc528011f7604a558abf379965bcf27c04c728850c7b72f2e9ceca78e5c92d
signer name
ZOHO Corporation Private Limited
certificate thumbprint
1FFC1D0860B748F0E9D53297B716E497C81D687B
src file sha256
5b6b51b6b0f94767d5dcbf3bfdda9a98d0a0b98463a791d2f0e7c3acfaebf2e8
src file path
downloaded_files/zoho_assist/5b6b51b6b0f94767d5dcbf3bfdda9a98d0a0b98463a791d2f0e7c3acfaebf2e8
src file company
Zoho Corporation
signer name
ZOHO Corporation Private Limited
certificate thumbprint
99869B5E06680A842469CC3DA2F2DFFFE75AC930
src file sha256
a9171ebd8d965df5fe889defa1406b345ee6c4bcb444f4d6bdc166f05be47c29
src file path
downloaded_files/zoho_assist/a9171ebd8d965df5fe889defa1406b345ee6c4bcb444f4d6bdc166f05be47c29
signer name
ZOHO Corporation Private Limited
certificate thumbprint
C70830D17ABB7119FCE1A1DD2DC9FD0E92E33241
src file sha256
b769b924c99b3c96c44be6d04bc9af3d9943040269e15bc404b93e389db41303
src file path
downloaded_files/zoho_assist/b769b924c99b3c96c44be6d04bc9af3d9943040269e15bc404b93e389db41303

FORENSIC EVIDENCE

Network artifacts

Description
Known remote domains
Domains
  • *.zoho.com.au
  • *.zohoassist.jp
  • assist.zoho.com
  • *.zoho.in
  • downloads.zohodl.com.cn
  • *.zohoassist.com
  • downloads.zohocdn.com
  • gateway.zohoassist.com
  • *.zohoassist.com.cn
  • *.zoho.com.cn
  • *.zoho.com
  • *.zoho.eu
Ports
Not recorded

Detections

Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/zoho_assist_network_sigma.yml
Description
Detects potential network activity of Zoho Assist RMM tool
Sigma
https://github.com/magicsword-io/LOLRMM/blob/main/detections/sigma/zoho_assist_processes_sigma.yml
Description
Detects potential processes activity of Zoho Assist RMM tool

References

Acknowledgements

Person
Daniel Koifman
Handle
@koifsec